Return & Refund Policy
- Return & Refund Overview: If you choose not to accept your order for any valid reason (such as dissatisfaction upon inspection, being out of town during delivery, or any other acceptable reason), you may refuse or return the parcel and request a full or partial refund of your advance payment.
- Refund Processing Time: The refund process is initiated immediately upon parcel refusal or return, and the advance amount is typically refunded within 48 hours (2 business days) of receiving the returned parcel.
- Guaranteed Refund Commitment: There are no obstacles to receiving your refund; if you decline the order for a valid reason, your advance payment is fully refunded as part of our standard commitment.
